What our Clients are Saying...

Testimonials

BAE Systems

“We selected The Service Business to analyse BAE Systems’ inventory management process because we felt confident in the team’s ability to look at the bigger picture. It’s not all about implementing the latest technology - it’s about knowing what to do with it, indentifying areas for improvement, investing in developing a skilled workforce and weeding out the waste, which ultimately makes the difference between a cost and a profit centre. We needed experts on the business and service issue: not just the technology.

“What we got was a dedicated extension of our own team, who understood the constraints of our industry and contributed massively in helping us realise our potential and achieve a lean, agile and effective inventory management system.

“The nature of the supply chain beast means that maintaining this high level of efficiency will be a continuous process but we feel it’s essential in order to stay ahead of the game, meet and exceed customer demand.”

Graham Gall,
Head of Supply Chain Support Programmes,
Global Combat Systems Vehicles,
BAE Systems